Real Chat Transcript about Dragon Medical Practice Edition 2

This is a direct Q&A session from a chat session on our website. Here you will see many of the most commonly asked questions about the software and our company. Enjoy–and feel free to come chat with us about Dragon Medical Practice Edition 2! (M-F 8:30-5  Central time)

Kyle: Hello, would you like to talk about our products?

Client: yes, what makes the 2nd edition better?

Kyle: lots of things, I’ll explain…first off you have a revamped speech engine, the terminology has been expanded, and the recognition feature has been tweaked to better understand accents and regional dialects
then you have the speed of transcription it transcribes 33% faster (while remaining 99.99 percent accurate) directly into parts of the EMR, It has adopted usage for EHR point and click systems, etc.

Client: wow

Kyle: there is way more–the auto cap is better, it can recognize homophones

Client: so is dragon medical 2nd ed. the best out there right now ?

Kyle: you can use your cell phone/ipad.andrioid device as a wirless mic that will still transfer your voice to text in an EMR or word doc

Kyle: by far, it is the best out on the market. It’s made by nuance (we are premier partners with them)
i was looking into the philips SM Air, is a powerful mic like that needed?

Kyle: not at all, it comes with a standard headset that works fine—but you can also use a hand held power mic, bluetooth headset, digital recorder, etc.

Client: can i trade the headset for a stick?

Kyle: you can purchase the power mic II combo, which includes a license with a power mic II. I can take off a chunk of the MSRP to make up for the cost

Client: whats the price on that ?

Kyle: It is currently listed at 1899.99, but I can do it for (CALL, EMAIL OR CHAT FOR QUOTE) Absolute lowest price. Unless you manage to find it advertised for cheaper elsewhere, in which case I may even price match.

Client: not a bad deal. how many computers can i put it on?

Kyle: 4 computers initially, but if you need more I can add some for you at no additional cost.

Client: do all the computers pick up on the training, i mean if i use one more than the others

Kyle: no, each install requires an install training for set uo. But you can import saved voice profiles to a different computer as needed. So like, if you use one computer sometimes, and another one less often–both would work fine. Its already 99.99 percent accurate (medical terms included) but certain things like recently added names might not be correct on the less used computer until you manually change them or import the saved voice profile from the other machine

Client: i heard a really good mic makes a big difference

Kyle: its where you do the initial training that makes the difference!!! for example, if you work in a loud and busy environment, it doesn’t make sense to do the vocal recognition training in a quiet room you’d want to do it where there is background noise, so that the software filters it out from the get-go! but a nice mic like the power mic II helps with speed because you can program certain functions, and it has some things built in that help streamline the note taking process

Client: shipping?

Kyle: Free UPS ground for you

Client: is there like a 2 week trial download i could use to see how it goes

Kyle: No, but I can give you 30 day money back guarantee. If you call in, I can lock the price for (CALL EMAIL OR CHAT FOR QUOTE), that way you don’t have to pay MSRP online.

Kyle: I’ve got the lowest prices around cause we are premier partners with the manufacturer and have a few remaining licenses from our previous quarter, and the other places don’t give you free training /implementation and unlimited technical support.

Client: ok, give me your direct line and i’ll call in to order

Kyle: 1-800-433-6326 ext. 3060

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