Dragon 13 Support for Office

For everyone who is considering buying Dragon Premium 13 or Dragon Professional 13, it is important to note that version 13 does not support Microsoft Office 2016. It does, however, support the Windows 10 operating system.

Restoring a corrupted profile

If you have a corrupted profile, follow these simple steps for a quick fix.

Get to your C drive.

Make sure you can view hidden folders.

Choose Program Data, then Nuance, then NaturallySpeaking12.

Click on the user folder.

Select your profile.

Take the backup folder, copy it, then paste.

Rename your “current” folder to “current – old” (There is a space between the hyphen on both sides).

Your copied backup folder (reads Backup-copy) must now be renamed to “current”.

Restart dragon, issue fixed.

Unlimited Support!

When you purchase Dragon Medical Practice Edition 2 from Genesis Technologies, Inc. you will receive free installation and deployment services, as well as lifetime technical support! Most resellers will just have you “buy and bye”, but we are committed to making sure you have a smooth transition with the software.

Looking to outfit your practice with Dragon? Call us for the best pricing–we look forward to speaking with you and becoming part of your team!

New PC? Bring your profile over.

If you are using Dragon Medical Practice edition 2 and you need to bring your profile over to a new computer, the task may seem daunting at first. What about your commands? What about your hotkeys? How will you bring over the trained vocab you have done over the years?

Worry not, for it is incredibly simple. All you need is a USB stick and a few minutes.

First, go to the computer where you currently have Dragon installed. Go to profile, “Manage User Profiles”, click your profile to highlight it, then click the “Advanced” button. Choose “Export” and then send it to your USB stick.

Take the USB stick, pop it in the new computer. You then follow the same steps.  Go to profile, “Manage User Profiles”, click your profile to highlight it, then click the “Advanced” button. This time choose “Import”. Select the file from the location on the USB and let Dragon do the rest.

Introducing, Dragon Medical Direct

Visit our website!



if you see anything you have questions about, please let us know!

Refer a Physician, Get $100

If you are an existing customer, simply provide your fellow physician with your customer ID and have them place an order. We will send you $100 for the referral!

Call or email for details!

In-House financing now available!

We now  offer in house financing with NO INTEREST! We simply take the cost of the license and split it up equally for either 3, 6, or 8 month payments. We still have our 30 day money back guarantee, so now is a great time to buy Dragon! Call for more information!

Scribes vs. Dragon Medical

Why Scribes should not be used:

  • Most scribes are not licensed.
  • Medical scribes are an intrusion into patient’s privacy and may cause a patient to hide critical health information.  It’s hard to connect with one person examining your body, let alone with a second person with possibly no medical background.
  • Medical scribes can translate incorrectly, compromising patient care.  Ever play the “Telephone Game” or “Pass the Message”.  The original message is never the same as the original. 
  • Medical scribes make providers free of accountability.  (“That’s not what I said.”)
  • Medical scribes in the ER only add another body and more confusion to an already fast paced critical setting. 
  • Scribes can get sick!  Then what does the doctor do?
  • Scribes waste time writing and then typing the patient note into the EMR.  They certainly don’t speak it in with Dragon, because if they did, they would see how easy enough it would be for the provider to speak it in themselves.

Now that the medical world has finally found footing with the Electronic Medical Record systems, should they really take a step backwards in hiring scribes for something they can quickly, easily and in a proven manner enter into the system themselves?   EMR’s improve patient care, improve patient records, and increase profitability by billing quicker and at higher rates.  They can slow a provider down, but there are tools to remedy this.  For instance, training alone on an EMR will provide shortcuts and hints for quick entries.  Coupled with training and implementation of Dragon Medical Practice Edition, a provider only has to spend a minimal amount of time entering a note.  Dragon Medical Practice Edition allows providers to speak their notes, instead of type.  With effective training, it is easy to use and ultimately saves providers time and money.

It’s proven.  


Orthopedics Northwest: 

9 Physicians – 7 Mid-Level Providers

280,000 patients

NextGen EMR

$75,000 reduction in transcription costs

3% reduction in overhead

11% increase in complex patient (Level 4) in six months

Faster turnaround times


“Without Dragon Medical, we would have had to cut back on a full schedule by 5%.  Dragon Medical is an absolute necessity with an EHR.” – Chuck Stillwaggon – Practice Administrator  


taken from http://www.mindwareconnections.com/ 

If you have an EHR that connects through Citrix…

If your EHR is connecting through a Ctrix environment, you will run into one particular issue with Dragon Medical practice edition 2: fragmented text into free text areas in the EMR. When Dragon is used on a local application like Microsoft word, there is no problem. Any application that doesn’t require access through citrix will work. The only work around that the programmers at Nuance provided me with is to use the dictation box and transfer text (there is also a button you would check to keep the text in the clip board). Alternatively, the programmer told me that you can get the network edition of Dragon—but it’s much more expensive (you must license the server for about 10K and each client access license, aka: CAL or user, for around $2,200). This would have to be done through nuance directly. I’m more than willing to show the physicians how to use the dictation box to transfer the text, as it is an easy enough work around that still saves physicians plenty of time.  

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